These terms apply to the egosios.com website and, together with your plan and our Privacy Policy, to your use of the Ava platform, operated by Egosi OS LLC, a Delaware limited liability company. By using the site or the platform, you accept them.
The short version
- Browsing this site is free; the platform is provided under your plan.
- Your content and your life stay yours. We take only the permission needed to serve you.
- Ava is honest help, not licensed professional advice. Decisions stay yours.
- You can leave at any time and take your information with you.
1. This website and early access
This website describes Egosi OS and Ava for homes, schools, and businesses, and lets you request early access or contact us. Joining the early access list reserves your interest; it does not guarantee access, timing, pricing, or features. We will contact you using the email you provide.
2. Your account
Keep your account information accurate and your credentials to yourself; what Ava holds deserves a good password. A family account is managed by the account owner, who decides who is in it and what members can do. Parents and guardians are responsible for their children’s use of the platform and for the consents they grant on a child’s behalf.
3. Your content is yours
Everything you bring to Ava, your messages, documents, photos, records, and what she learns of your life, remains yours. You give us only the permission required to operate the platform for you: to store it, process it, present it back to you, and deliver it to the people you explicitly choose to share it with. That permission ends when you delete the content or close your account, as described in the Privacy Policy. We claim no other rights in your life.
4. What belongs to us
The platform itself, including the Egosi OS and Ava names, logos, software, text, and design, belongs to Egosi OS LLC. You may not copy it for commercial use, present it as your own, or build a competing service from it.
5. Acceptable use
Do not use the platform to break the law or to harm others. Do not attempt to disrupt the service, probe or test its security without written permission, or try to reach information that belongs to another account. Do not resell access to the platform without a written agreement with us. We built the consent rules to protect everyone’s life equally, including from each other; do not try to work around them.
6. Honest help, not licensed advice
Ava is built to never knowingly lie and to ask rather than guess, but she can still be incomplete or wrong, and you should not treat her help as a substitute for licensed professional judgment. She is not your lawyer, doctor, therapist, accountant, or financial advisor, even when she helps you prepare for them. Decisions, and the responsibility for them, stay yours. In an emergency, contact emergency services first.
7. Plans and billing
Paid plans are billed as described when you purchase them, and one subscription covers the family or organization it names. Plan prices and contents can change; changes apply going forward and we will tell you before they affect what you pay.
8. Schools and organizations
When a school or business runs Ava under its own agreement with us, that agreement governs the organization’s use and its members’ use in that context, and it wins over these terms where they overlap.
9. Devices
Ava devices are part of the platform: use them as documented, and do not modify them in ways that defeat their safety or privacy protections. We update device software to keep it secure and working; that is part of the service.
10. Ending things
You can leave at any time. On request we will provide a copy of your information, and deletion works the way the Privacy Policy describes: real. We may suspend or close an account that endangers others, breaks these terms, or abuses the platform, with notice when reasonably possible.
11. No warranties
The site and the platform are provided as is. We work hard to make Ava reliable and truthful, but we make no warranties of uninterrupted service, error-free operation, or fitness for a particular purpose, and statements about future products describe direction, not commitments.
12. Limitation of liability
To the fullest extent the law allows, Egosi OS LLC is not liable for indirect, incidental, or consequential damages arising from use of the website or the platform, and our total liability for any claim is limited to the amounts you paid us for the service in the twelve months before the claim arose. Some jurisdictions do not allow certain limits; where the law grants you rights these terms cannot change, those rights stand.
13. Changes
We may update these terms; the effective date above will change when we do, and for meaningful changes we will tell you before they take effect. Continued use after that means you accept the updated terms.
14. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules.
15. Contact
Questions about these terms: use the Contact option on this site, or write to Egosi OS LLC.